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Forum Discussion

goddss6's avatar
goddss6
Follower
May 28, 2019

How do I disable/delete Netgear Armour

I accepted the trial of Netgear Armour and have been trying for a month to turn this crap off.  I do not want it.  It says that I have 45 days left... My phone dings that there is security threat eve...
DexterJB's avatar
DexterJB
NETGEAR Moderator
Nov 26, 2019

Hi GavinD72, I have sent you a message. Please check your inbox.

 

Dexter

Tunnu's avatar
Tunnu
Initiate
Jan 30, 2020

Hi,

How can I delete expired ARMOR from my router it is bringing all short of problem? My internet just goes offline at that time I ave only option to restart the router to make internet working. I tried to click on security icon on the APP but it alwase forward to different site to buy the yearly subscription. This is so frustrating please help.

  • Orbi-Roc's avatar
    Orbi-Roc
    Luminary
    Jan 30, 2020

    Hi Tunnu . If you properly disabled Armor from your mobile device, then it shouldn't be intefering with anything. If you go to your router Web page, and navigate to [Advanced Tab] 

    [Advanced Setup] [Wireless Settings], see if Daisy-Chain-Topology is enabled under the Backhaul Toplogy section. This should be enabled ONLY if you have more than one satellite paired to your router. If you only have one satellite, please remove the checkmark to disable it and reboot your router. Hope this works. Have a good one.

    • Tunnu's avatar
      Tunnu
      Initiate
      Jan 31, 2020

      Hi Orbi-Roc, I tried your recomendattion but still it does not help me. I am still getting my internet going offline. I tried different router and it is working fine, so it is issue with the Netgear Orbi router or ARMOR software. Any help is appreciated.

       

    • bbally's avatar
      bbally
      Aspirant
      Dec 20, 2020

      Haha not true , the morons at netgear released a phucking ransomward on us.   

  • Sbak's avatar
    Sbak
    Aspirant
    Sep 18, 2020

    I was able to disable the Netgear Armour by simply going to the app on my Iphone. Once you open the app go to 'settings' and choose security. There is a slide there, I simply moved it to off. The Armour was messing with my wife's internet use when she was trying to work from home; ironic because she works in the financial sector and they have some of the highest encripted security, yet the Armour was trying to kick her out. It created more issues than it solved.