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Forum Discussion
How do I disable/delete Netgear Armour
I accepted the trial of Netgear Armour and have been trying for a month to turn this crap off. I do not want it. It says that I have 45 days left... My phone dings that there is security threat eve...
Below is the solution I received from Netgear and it worked.
I did a soft reset and it worked. After the Reset, It immediately asked if I wanted to install Netgear Armor, I put NO and it now my router is not blocking any sites.
Good Luck!
Solution provided by Netgear:
Thank you for those screenshots. Base on it, Armor was already expired and after the trial it should automatically disable. However, if you experience blocking websites in your network or unable to update Apple iphone OS and/or unable to access several websites. We could also try to reset the router and then set it up.
We can either do a hard reset or a soft reset whichever you prefer.
1. Hard reset.
https://kb.netgear.com/9665/How-do-I-perform-a-factory-reset-on-my-NETGEAR-router
2. Soft reset.
a. Go to routerlogin.net
b. Advanced > Administration > Backup settings
c. Click "Erase", to revert the settings to default.
After the unit reboot, just set it up either going to routerlogin.net or using the Nighthawk App.
How’s that going to help if you erase it? If you do a restore to get your settings back won’t you get the armor program back?