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Forum Discussion

Dustin_V's avatar
Dustin_V
NETGEAR Employee Retired
May 31, 2019

How Do I Install Bitdefender Total Security To My Devices With NETGEAR Armor?

Did you know that your NETGEAR Armor subscription includes Bitdefender Total Security software for your Mac, PC, iOS, and Android devices? In this video, we'll show you how to install Bitdef...
DexterJB's avatar
DexterJB
NETGEAR Moderator
Jun 07, 2019

Hi amparks, welcome to the community! What is the model number your device? You can see the supported models here. Also, does the issue persist when using another device?

 

Dexter

DexterJB's avatar
DexterJB
NETGEAR Moderator
Jun 10, 2019

Hi amparks, the RBR50 (RBK50 is the kit) is among the supported models for the Armor feature. Please make sure you are using your NETGEAR account credentials during the process. Please let us know if the issue will persist.

 

NETGEAR Team

  • amparks's avatar
    amparks
    Aspirant
    Jul 16, 2019

    Hi, sorry for taking so long to reply. I have completely logged out and logged in when asked when trying to install. Always get the same error message with no further explanation as to why it fails, so no idea what to do next to make this work. I am using the app on Andriod, is there another way to active this, say using my PC for example?

    • DexterJB's avatar
      DexterJB
      NETGEAR Moderator
      Jul 17, 2019

      Hi amparks, I have sent you a message. Please check your inbox.

       

      Dexter