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Forum Discussion
How do I remove this garbage from my router?
Updated to the latest Orbi firmware and enabled the trial of armour.
Today the router is blocking my access to legitimate websites falsly claiming they are phishing sites.
I canot see any...
Hi macphreak, you may refer to the link below for the steps.
http://kb.netgear.com/app/answers/detail/a_id/23960
May we know what issue are you encountering with the Armor feature?
Dexter
I have the ORBI RBR40 Router and recently it stopped allowing me to access my Xfinity apps (or more specifically, oauth.xfinity.com). I am unable to login to my xfinity account online and not able to use the Xfinity app on my iPhone or iPad. If I turn of WiFi, everything works fine and I am able to access all apps and my xfinity account on LTE. Just not on the Orbi WiFi. If I go somewhere else and connect via WiFi, everything works fine. It's only when I am connected to our Orbi network.
I have tried turning off different switches, etc. The really strange thing is that it was working before just fine. It "seems" like it only happened after the latest firmware update. Although it is hard to tell. I can't reach support so, I thought I would post here.
I have tried turning off different switches, etc. The really strange thing is that it was working before just fine. It "seems" like it only happened after the latest firmware update. Although it is hard to tell. I can't reach support so, I thought I would post here.
- No. Even when I disable it, it still seems to be working on. Is there not a way to fix this without having to do a factory reset?
Hi macphreak, you can back up your router settings and restore it afterwards as described on page 107 and 108 on the user manual linked below.
http://www.downloads.netgear.com/files/GDC/RBK50/Orbi_UM_EN.pdf
However, if the issue persists, we'd recommend the factory reset as this clears up some possible incompatibility issues from the previous firmware.
Dexter
I will do that. However, this has been quite the hassle for something that was pushed on to me with no way of really reversing the effect of this upgrade without having to reset my entire system. I would hope that netgear is planning a release very soon of an update that fixes this issue.
- I am now able to access xfinity website and apps now. Was something changed on your end? I rolled back the firmware etc but was still unable to access it. Then, it started working again without me changing anything. Thanks!
- That’s my point - I didn’t do a factory reset yet. It just started working.