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Forum Discussion
GreenBadger
Mar 18, 2019Follower
How do I remove this garbage from my router?
Updated to the latest Orbi firmware and enabled the trial of armour.
Today the router is blocking my access to legitimate websites falsly claiming they are phishing sites.
I canot see any...
Christian_R
Mar 18, 2020NETGEAR Employee Retired
Hello BWest,
Please try reinstalling the Orbi app and/or performing a factory reset on your router.
Christian
OldRob
Mar 29, 2020Aspirant
I've read through all of the posts with the access blocking issues, and am also having the same negative experience. It appears Netgear's only real response is reset to factory and hope it works. While I completely understand the Netgear moderators are not responsible for creating this issue, they also have not mentioned whether or not Netgear has any intention of actually fixing the issue (reset and hope is not a fix). I would request the moderators find out what Netgear's plans are, if any, related to this issue, and let us all know the status. As a long time Netgear customer, I'm extreamly disappointed in the Armour/Bitdefender issue they have created.
- Christian_RMar 31, 2020NETGEAR Employee Retired
Hello OldRob,
Please refer to the KB article below on how to unblock URLS in NETGEAR Armor:
https://kb.netgear.com/000061715/How-do-I-unblock-URLS-in-NETGEAR-Armor
Christian