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Forum Discussion
GreenBadger
Mar 18, 2019Follower
How do I remove this garbage from my router?
Updated to the latest Orbi firmware and enabled the trial of armour.
Today the router is blocking my access to legitimate websites falsly claiming they are phishing sites.
I canot see any...
boomboombang
Apr 07, 2021Tutor
I can confirm all the findings everyone mentioned here but have fixed it before returning my RBK753S to Costco. Disabling armor does not work. Customer support from Netgear and Bitdefender tried to disable/deactivate armor does not solve the issue either. I can't confirm this but factory reset through reset button in the back doesn't seem to work either.
Here are the things I did that I'm not even sure which step really solve the issue with websites being blocked. Make sure your satellites are off. Isolate the modem and main router unit by powering off both for a few minutes and power cycle and reconnect router to modem. Do a factory reset of the router through the back button. (Step A) Once it's back, do manual set up (not through app), setup the router normally and choose the armor pop-up to not remind you again. See if websites still get blocked. If they are , this step maybe the key to fixing it: I did a second factory reset in the router configuration page and repeat Step A. If after the setup is done with internet connection, issues were solved here for me as I started testing websites. Once it works, reset each satellite and add them to your router. I notice a couple times the model # (gray out part) of the satellite get blanked out when I try to rename the satellite. If it does, reset the satellite again until you see the model #. Good luck
Here are the things I did that I'm not even sure which step really solve the issue with websites being blocked. Make sure your satellites are off. Isolate the modem and main router unit by powering off both for a few minutes and power cycle and reconnect router to modem. Do a factory reset of the router through the back button. (Step A) Once it's back, do manual set up (not through app), setup the router normally and choose the armor pop-up to not remind you again. See if websites still get blocked. If they are , this step maybe the key to fixing it: I did a second factory reset in the router configuration page and repeat Step A. If after the setup is done with internet connection, issues were solved here for me as I started testing websites. Once it works, reset each satellite and add them to your router. I notice a couple times the model # (gray out part) of the satellite get blanked out when I try to rename the satellite. If it does, reset the satellite again until you see the model #. Good luck