How do I remove this garbage from my router?

dagu599I agree with you the Armor feature is great value for the money when you compare it with the price you pay for BitDefender Total Intenet Security from the BD website or BestBuy.

I would also like to address some of the hate here and blame on Netgear Armor hopefully my explanation will help those users having issues with Armor. Netgear Armor just like any other internet security software out there block threats and websites based on definitions and known blacklists some from the public domain some from proprietory blacklists that Bitdefender has. So there is no way that Armor would block all of the traffic to the internet otherwise what would be the point of having it installed if you cannot browse anything.

Let's address reasons why the disable option may not work or why the traffic to all sites may be blocked.

• Netgear Armor enables/disable status depends on Netgear cloud and BD cloud infrastructure that how the status of Armor is detected, both of these clouds use the Netgear SSO to login into the systems and link Armor to your Netgear SSO account/SN of product.
• The Netgear SSO uses a token like any other system that requires authentication and sometimes the token does not expire correctly or gets stuck so when you try to disable Armor you use the option in the NH or Orbi app and toggle it off but becue the sso token did not expire correctly or got stuck the disabling does not take effect.
• This is not a bug in the system it's just the nature of the system and token issues that may arise from internet connectivity issues, etc. that arise when things freeze up, etc.
• Rebooting or logging out of your NH or Orbi app and logging back in fixes that issue.

For cases where Internet traffic seems to be blocked keep in mind the following:

• Netgear Armor feature is installed on Netgear devices and that requires space and when Armor processes run they all require memory to operate.
• Routers are limited in their capacity when it comes to memory both system and ram. It's not a PC so you won't find a router that has 64GB of ram or something crazy like that, it's limited usually to 4GB or less in most cases and system memory/space is limited even more.
• Sometimes the issue of the internet traffic not going through could be related to the memory usage of the device especially in cases where you may have a device that is packed with tons of features like the R7000, RBR20, etc and not much system/RAM. I have been using Armor on the RBK50 Orbi system and RBK852 since it came out and never had any issues with it blocking internet traffic.
• Other reasons that the internet traffic may not work could be related to the websites you are visiting especially if the browser is using extensions that behave in a questionable way or websites that run active x and other applets and things in the background. If these are flagged by Armor the page may not load at all or it will partially load. If there is a site you trust that should not be blocked you can white list that site on your device using NH or Orbi app.
• Other problems could be related to the DNS issues to other internet problems you’re your router or isp modem/gateway.

So for anyone out there thinking that Armor is garbage and blame all problems on it please consider the above info and do some investigation as to what is the root cause of your problem. If you discover odd behavior or a bug or issues on your device please report it to Netgear support. Venting on community and keeping issues to yourself will not improve the feature or help fix the problem you are facing if Netgear support or engineering is not aware of the problem. Based on my experience with Armor 99% of the time issues such as all internet traffic being blocked are not related to Armor but some other underlying issue.