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Forum Discussion
wolfereeno
Jul 21, 2019Apprentice
How do I subscribe to armor/bitdefender?
I activated it via the orbi ios app but might now be past the trial offer. So how do I even purchase this? And do I get it from Netgear, Bitdeffender? When I follow the instructions i find her...
DexterJB
Jul 21, 2019NETGEAR Moderator
Hi wolfereeno, welcome to the community! The links below may help out.
https://kb.netgear.com/000059445/How-do-I-subscribe-to-NETGEAR-Armor-after-my-free-trial-expires
Let me know if you encounter any issues.
Dexter
DexterJB
Jul 22, 2019NETGEAR Moderator
Hi wolfereeno, thanks for responding. It is best to reach out to the Bitdefender support team for them to check it on their end. You can reach them on their support channels using the link below.
https://www.bitdefender.com/consumer/support/
Dexter
- wolfereenoJul 22, 2019Apprentice
Ok, I'll do that but isn't Netgear reselling bitdefender? If so, they're not making it easy!
Can I buy Bitdefender directly from them and then just add it to my Orbi?
- DexterJBJul 22, 2019NETGEAR Moderator
Hi wolfereeno, subscription will be handled by Bitdefender. Yes, they will be able to assist you in subscribing to Armor. Let us know how that goes.
Dexter
- wolfereenoJul 23, 2019Apprentice
Thanks - is there a preferred version I should get to work with the Orbi? Or do all of them work?
Just curious, does Symantec have an add in for the ORBI? I already have a sub for them.
Thx
- DexterJBJul 24, 2019NETGEAR Moderator
Hi wolfereeno, make sure to let them know that you are looking to subscribe to Armor for NETGEAR. As it stands, NETGEAR's partnership is with Bitdefender.
Dexter
- DexterJBJul 28, 2019NETGEAR Moderator