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Forum Discussion
GLar
Apr 08, 2019Follower
How do I turn off Armor/Bitdefender on my Orbi Router
I foolishly accepted trying Netgear's Armor by BitDefender on my Orbi Router mesh and it is now blocking long-used very safe sites that I urgently need for my work, yet there is not obvious way to ei...
DexterJB
Apr 09, 2019NETGEAR Moderator
Hi GLar,
Welcome to the community!
You can disable it the same way you as enabling it. This link may help out. This link from Bitdefender may also help in submitting a safe URL.
Dexter
JamShady
Apr 09, 2019Initiate
That option is not available to me, either on Android, iOS or the web portal. There is no option to turn it off. When you click on security, it just takes you to another screen that shows the router, subscription and selected devices. No toggle to turn it off.
edit: ok, restarting the app forced it to appear, what bad clunky design
edit: ok, restarting the app forced it to appear, what bad clunky design
- Laff2Apr 09, 2019Initiate
Start on main screen on the house in circle icon
Go to settings
Go to Security
Toggle off "Enable NETGEAR Armor"
- PoolBallMay 23, 2019GuideAndroid screenshot from NETGEAR Orbi App.
Tap, next screen go to settings, then security.
Toggle off Armor - ms1Oct 15, 2019Aspirant
Orbi is great but for the Armor BitDefender feature. What a nightmare finding the solution to turn it off.
- DexterJBOct 15, 2019NETGEAR Moderator
Hi ms1, the link provided on the previous response are the steps on how to disable/turn off the Armor feature. It is also part of the firmware and can't be removed. Once disabled/turned off, the Armor functions should no longer take effect. May we know what issues are you facing with it?
Dexter
- BAM2019Oct 30, 2019Star
I found the on and off toggle switch for Orbi Armour but when I keep getting an error message saying it is taking too long and times out! I have tried 20 times and same timing out error message---UGH!
- Orbi-RocOct 30, 2019Luminary
Hi BAM2019 . I am not sure what you mean by the on & off switch on the router, but the only way I know of to switch Armor on and off is with the Orbi app on your mobile device, as explained in this Knowledge Base article: How to Enable/Disable Armor .