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Forum Discussion
How do I turn off Armor/Bitdefender on my Orbi Router
I foolishly accepted trying Netgear's Armor by BitDefender on my Orbi Router mesh and it is now blocking long-used very safe sites that I urgently need for my work, yet there is not obvious way to ei...
Start the App. On the main menu there should be a home icon on the top left. Click that. Then click on the settings, should be top options. Then click on security. Then disable it.
That didn’t work.
Hi Goudbezie . From the Orbi app on your device, go to settings, security, and disable Armor. That's all you have to do. Armor will always be there, ready to be re-activated, because it is part of the Orbi software. But as long as you disable it in the app, it's no longer functional.
- That didn’t work. If I toggle it off it stays active. Factory reset did the trick in the end.
I had to (1) email Bitdefeder and demand they disable app; and then (2) do a full factory reset. And WARNING your Orbi IP address will change by reseting. If you try to setup from phone app it won't automatically update this address. If you setup with computer, the address will be automatically updated. My Orbi system is now working better than ever.
- You have to do a complete factory reset of the system. I did that and it seems to have worked. It got to the part about the armor and I backed out. It no longer shows active when I go into the app and stuff seems to be working better. (Before with it turned on it wouldn't load scores in the mlb app and now by not activating it from the start it does)
NetGear is evil. I installed Orbi app on my Android phone, and I am 100% sure I was not asked about activating or opting in to the Armor bull**bleep**. It enabled Armor without me knowing. What are they thinking at NetGear? Do they treat their customers as stupid money paying idiots? NetGear keeps disappointing me, with bugs in their systems, providing bull**bleep** features, deceiving their users!!! I am waiting any comparable router system from other vendors to leave NetGear forever behind. I am done with NetGear.
