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Forum Discussion
GLar
Apr 08, 2019Follower
How do I turn off Armor/Bitdefender on my Orbi Router
I foolishly accepted trying Netgear's Armor by BitDefender on my Orbi Router mesh and it is now blocking long-used very safe sites that I urgently need for my work, yet there is not obvious way to ei...
Goudbezie
Jun 24, 2019Star
That didn’t work.
Orbi-Roc
Jun 24, 2019Luminary
Hi Goudbezie . From the Orbi app on your device, go to settings, security, and disable Armor. That's all you have to do. Armor will always be there, ready to be re-activated, because it is part of the Orbi software. But as long as you disable it in the app, it's no longer functional.
- GoudbezieJun 24, 2019StarThat didn’t work. If I toggle it off it stays active. Factory reset did the trick in the end.
- guyplaceJun 26, 2019Star
I had to (1) email Bitdefeder and demand they disable app; and then (2) do a full factory reset. And WARNING your Orbi IP address will change by reseting. If you try to setup from phone app it won't automatically update this address. If you setup with computer, the address will be automatically updated. My Orbi system is now working better than ever.