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Forum Discussion
How do I turn off Armor/Bitdefender on my Orbi Router
I foolishly accepted trying Netgear's Armor by BitDefender on my Orbi Router mesh and it is now blocking long-used very safe sites that I urgently need for my work, yet there is not obvious way to ei...
My Netgear Armor trial will be ending soon. Reading these posts gives me an erie feeling that I may experience issues with canceling too but will cross my fingers.
I had a hard time setting up my Orbi initially too which makes sense now reading through this thread and seeing how utilizing the Router's thin web client for administration is different than from using the mobile app. Something good to note and keep an eye out for when it is time to disable my Netgear Armor trial.
To Netgear's defense, Armor it is not malware since the underlying service/technology being offered is by Bitdefender which many members have attested to Bitdefender as a reputable anti-virus/anti-malware platform. In addition, since CES 2018, Netgear is just trying to be competitive to increase their security offerings and keep up with other manufacturers that are introducing a Cloud Network Security software built-in with their devices. D-LINK started before Netgear did with Armor [LINK].
What Netgear does need to improve on is possibly the back-end server support. I presume Netgear servers need to speak with Bitdefender servers to enable and disable cloud security licenses. Hence, Bitdefender support is able to turn off/disable Netgear Armor if a user contacts them directly because they utimately own the licensing keys and servers that is conducting the live network scans, etc.
NGC_User wrote:My Netgear Armor trial will be ending soon. Reading these posts gives me an erie feeling that I may experience issues with canceling too but will cross my fingers.
I had a hard time setting up my Orbi initially too which makes sense now reading through this thread and seeing how utilizing the Router's thin web client for administration is different than from using the mobile app. Something good to note and keep an eye out for when it is time to disable my Netgear Armor trial.
To Netgear's defense, Armor it is not malware since the underlying service/technology being offered is by Bitdefender which many members have attested to Bitdefender as a reputable anti-virus/anti-malware platform. In addition, since CES 2018, Netgear is just trying to be competitive to increase their security offerings and keep up with other manufacturers that are introducing a Cloud Network Security software built-in with their devices. D-LINK started before Netgear did with Armor [LINK].
What Netgear does need to improve on is possibly the back-end server support. I presume Netgear servers need to speak with Bitdefender servers to enable and disable cloud security licenses. Hence, Bitdefender support is able to turn off/disable Netgear Armor if a user contacts them directly because they utimately own the licensing keys and servers that is conducting the live network scans, etc.
While I do agree that this is not malware, and that Bitdefender the best all-around offer when it comes to digital security, it is also true that this Armor service has, evdently, never left the beta stage.
I thought it was a great idea when it first came out (having my mesh system integrated with my go-to digital security suite), but it turned out to be over a year of constant issues and to top it up, Netgear pointing fingers at the users instead of owniing it, apologizing, fixing and moving on.
That is my main issue, a dishonest company that preys on it's customer base.
What this means is that, as wireless technology keeps evolving (WiFi 6 and on), as a customer I have no reson to trust this company with my infrastructure, much less with the transport and security of my data, simply because they are, as I mentioned, dishonest in the way they profit.
Now, are other companies different? I'm sure there is at least one out there that is. But what is certain is that Netgear is not the one that handles itself with honesty and transparecy with the people that pays their bills.
