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Forum Discussion
How to disable Armor Security
I have ORBI 20 and I accidentally started Armor trial but I did not renew. Now I am having issues accessing websites as I am getting the 404-error message. I looked online and it seemed there are s...
There is a community forum devoted entirely to Bitdefender Armor where people may have a lot more experience with the product than those of us who watch this forum: https://community.netgear.com/t5/Orbi/Deactivate-ARMOR-trial-completely-from-ORBI-APP/m-p/1921963#M93592
You may get a more informed response if you post a question in that forum.
That said, I have seen posts that mention:
- Armor can be disabled from the Orbi "app", but not from the Orbi web interface, and
- If you perform a "Factory Reset" on the Orbi, you can choose "NO" when it offers to set up Armor.
https://www.youtube.com/watch?v=cMw4ePACgc4
Thanks! I will try factory reset. I can’t disable it via app nor web. Thank you for the suggestion.
Hi CWeiling,
If your Armor Trial has expired it will be automatically disabled. I am not sure that the Armor is the cause of your issue since it would have already been disabled. There is a possibility that 404 errors could be related to DNS problem or possible another issue if you want to get a piece of mind that Armor is truly disabled I would factory reset the unit. Also make sure you are using the latest RBR20 FW.
Also keep in mind that on RBR20 when Armor is enabled the Armor module gets loaded onto the unit so it takes up space and memory which could be contributing to the odd behavior also. As stated before factory reset should take care of it.
Thank you, i will try factory reset!
