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Forum Discussion

10loto's avatar
10loto
Follower
Jul 02, 2021

How to start Netgear Armour free trial

Cannot activate Netgear Armour from the Nighthawk app...keep getting an error message that say Try Again???

Any ideas?

Thanks

 

1 Reply

  • svetaketu's avatar
    svetaketu
    Luminary
    Jul 07, 2021

    Hi 10loto,

    Armor activation issues usually is caused by a mismatch on the email used to register or purchase the router / subscription and the email used to log in on the app.Please make sure that you are using the same emails.

     

    Login to your MyNETGEAR account and check if you can see your router listed under My Products. Once verified, please check the login used on your app and make sure that you are using the email where your router is registered.

     

    Hope this helps.