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Forum Discussion

waylander314159's avatar
waylander314159
Follower
Sep 21, 2019

How To Stop Netgear Armor Vulnerability Scan on a device

The Netgear Armor scan is wasting paper on my printer.  Apparently it does it's weekly scan, and the printer thinks a print job is starting.  I want to disable the internal scan at least for that dev...
DexterJB's avatar
DexterJB
NETGEAR Moderator
Sep 23, 2019

Hi waylander314159, welcome to the community! I have sent you a message. Please check your inbox.

 

Dexter

bdsmith63's avatar
bdsmith63
Apprentice
Nov 25, 2019

Hi Dexter,

 

Please advise me how to disable this printing issue as well?  I am having papers printed seems like once a week wasting my paper and toner as well on my printer.

 

Thank you,

 

Brian

  • malikye2876's avatar
    malikye2876
    Initiate
    Nov 27, 2019
    Same issue here. Dexter, instead of private messaging people why is the solution not just posted?

    For those that have subscribed I believe a refund is in order.
    • bdsmith63's avatar
      bdsmith63
      Apprentice
      Nov 28, 2019

      I agree with malikye2876. 

       

      It shouldn't be this complicated to correct and have to arrange time out of your schedule to do whatever they're going to ask me to do.

       

      • DanGM's avatar
        DanGM
        Aspirant
        Nov 29, 2019

        I had them call me.

         

        All they did was remote into my PC, look at the firmware version, which is 2.5.0.38, and then he asked me "where did you get that firmware?"..... ummmm..... Netgear pushed out the notification/update to me!

         

        And then he suggested i install firmware v2.3.5.30

         

        No idea why they can't just say that in the forum, or better yet, just fix the damn problem and release new firmware!