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Forum Discussion
waylander314159
Sep 21, 2019Follower
How To Stop Netgear Armor Vulnerability Scan on a device
The Netgear Armor scan is wasting paper on my printer. Apparently it does it's weekly scan, and the printer thinks a print job is starting. I want to disable the internal scan at least for that dev...
lfbarbieri
Dec 24, 2019Aspirant
Same issue
My brother DCP-L2550DW keeps printing:
HEAD / HTTP/1.1
HOST: 10.0.0.27:9100
User-Agent: curl/7.59.0
Accept: */*
Please release a fix.
Luciano
ScottH409
Dec 28, 2019Aspirant
This is still happening - even after I removed the printer from the scan like someone suggested. I've probably wasted 60 pieces of paper at this point. I have the new firmware and I've worked with your case management team, Netgear. When are you going to solve this problem?
Help! My last case was 42028998.
Scott H.
- GlenvisDec 28, 2019Star
Scott, you are not alone. I've done the same thing with the same results. I finally gave up and disarmed Netgear Armor ("circle house" in upper left corner, settings, security, uncheck Enabel NETGEAR Armor - done). I'm paid up until next July, but the extra problems aren't worth it. I love the Orbi system, the Armor add-on isn't what it should be.
Scan night for me is Saturday, I'll let you know if disabling Armor did the trick.
Glenvis
- PhysicsWorldDec 28, 2019Guide
Hi Glenvis:
Same issue here with all four printers I have installed in my home. First, I worked with their technical support to install a beta version of the firmware without much success. Then I changed the IP address of one of my printer and it still continued having the same issue. Finally, and as per the recommendation of Armor, I removed the printers from Armor scanning, and they still printed the dreaded 3 pages. The only remaining step left for me is to disable Armor the way you described it in your post.
But I do not believe we should stop here, we should ask for a refund. The minimum they should do is extend the expiration date of every affected member until the issue is resolved.
Thank you.
- GlenvisDec 29, 2019Star
Test pages no more. Got up this morning and checked my printer, no test pages - for the first time in several months. Disabling Armor was the only cure that worked.
Sorry Netgear, but until Armor is fixed I won't be participating.