NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

waylander314159's avatar
waylander314159
Follower
Sep 21, 2019

How To Stop Netgear Armor Vulnerability Scan on a device

The Netgear Armor scan is wasting paper on my printer.  Apparently it does it's weekly scan, and the printer thinks a print job is starting.  I want to disable the internal scan at least for that dev...
dyard's avatar
dyard
Aspirant
Jan 29, 2020

I am having the same issue. I cant turn on off this armor. Its blocking lots of my devices. I see the option on my phone but it times out. When I login the computer I cant find any options to disable it.

  • DexterJB's avatar
    DexterJB
    NETGEAR Moderator
    Jan 29, 2020

    Hi dyard, the Armor feature does not have the option to block devices. Are your devices unable to connect to the network or is it blocking certain websites? Have you tried using another device where you have the app (Orbi or Nighthawk) installed to turn off the Armor feature?

     

    Dexter

    • dyard's avatar
      dyard
      Aspirant
      Jan 30, 2020
      I can’t turn it off on my orbi I keep trying on the app it times out. I’m at a loss to get this removed for disabled
    • DexterJB's avatar
      DexterJB
      NETGEAR Moderator
      Jan 31, 2020

      Hi dyard, please try reinstalling the app. Let me know if the issue will persist.

       

      Dexter

      • dyard's avatar
        dyard
        Aspirant
        Jan 31, 2020
        It’s not the app having the issue . It’s timing out because it won’t disable