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Forum Discussion
How To Stop Netgear Armor Vulnerability Scan on a device
The Netgear Armor scan is wasting paper on my printer. Apparently it does it's weekly scan, and the printer thinks a print job is starting. I want to disable the internal scan at least for that dev...
One of Netgear's techs (Oliver) helped me download and install the newest version ( 2.5.1.8.) of their Armor software. Inititally, I could find NO update for firmware OR software until Oliver showed me where it was hiding. (None of my equipment showed my software as needing to be updated.) Since I installed it, I have had no printing issues whatsoever. That was on Feb. 12, 2020. I have run several scans since then with no unwanted printing. I'll feel better once a full week or two have gone by without those extra pages coming off the printer, but for now, it does seem that the issue has been resolved.
So... where is the secret location to update the software?
Netgear has posted the update under their "Firmware and Software" Downloads.
Once you log in, go to Support and you'll find it. My guess is that they've had enough success with this version (2.5.1.8) to actually post it.
As of today, everything is still working - no extraneous pages coming off the printer.
https://www.netgear.com/support/product/RBK50.aspx#download
Glenvis wrote:So... where is the secret location to update the software?
Yeah, no I havent heard an official word from Dexter or Engineering that this issue has been resolved. We need a publix fix, not some private message that may or may not work. How long do we have to wait? It has been months of wasted ink and paper from my HP printer. I do like PhysicWorld's idea for Armor reimbursement or subscription extensions. Maybe this will help offset the cost of all the wasted materials. Make it happen Netgear, and fix this crap!!
Official or not, try downloading and installing the new update. It's readily available on the website. "Glenvis" even posted a link.
I have not had an issue for over a week since I updated to the newest version.
I've had the new version 2.5.1.8 running for two days now and everything works fine. Surprised that the official next version isn't recognized by the automatic update feature in the admin tool itself.
