Forum Discussion

Aspirant

May 27, 2020

How to turn it off?

How to turn it off? After clicking on the "Security" section in a mobile application, I just get on the purchase page. There is no option to turn off Armor.

Christian_R

NETGEAR Employee Retired

May 27, 2020

Hi RendeRR,

Here's an article on how to disable Armor. If you're still unable to disable Armor using the Nighthawk or Orbi app, may you provide a screenshot of what pops up after tapping on "Security."

https://kb.netgear.com/000060900/How-do-I-turn-NETGEAR-Armor-on-or-off-using-the-Nighthawk-or-Orbi-app

Thanks,

Christian

RendeRR

Aspirant

May 28, 2020

After clicking immediately opens payment page in the browser.

Christian_R
NETGEAR Employee Retired
May 29, 2020
Hi RenderRR,

Thanks for the screenshot. I'd like for our support team to reach out for assistance. Please send me a private message with your email address and contact info.

Thanks,

Christian