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Forum Discussion

HSGehlar's avatar
HSGehlar
Aspirant
Dec 19, 2020

I cannot remotely access my Apple Home devices and Q-See cameras after installing ARMOR Security

I have ORBI RBR50 AC3000 Tri-band router, recently updated to firmware V2.5.2.4 and enabled Security. Now I cannot remotely access my Apple Home devices and Q-See cameras after installing Armor Security on ORBI. When I'm home they all work fine. I rebooted/reset everthing, that did not help. Any idea? Your help is appriciated.

1 Reply

  • plemans's avatar
    plemans
    Guru - Experienced User
    Dec 19, 2020

    You can check whats being blocked in the armor dashboard and unblock things. 

    1. Launch the Nighthawk app from a mobile device that is connected to your router’s network.
    2. Tap Security.
      The NETGEAR Armor dashboard displays.
    3. Tap the Threats card.
      A list of suspicious blocked URLs displays.
    4. Tap on the URL that you want to unblock.
    5. Tap Add to Unblocked.
      A warning displays.
    6. Tap OK.