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Forum Discussion
mrcovalt
Apr 05, 2024Tutor
I have connection, but can't access certain services from multiple devices
My firmware is: V1.0.7.62_1 This is with my AXE7800 WiFi Router (RAXE300). I have a strange problem. I have internet access, my speeds are great. I can browse the web, send files, download files,...
- Apr 17, 2024
Something I suggest, Have the ISP take a look at the ISP signal and services up to there modem. Make sure that is all in good working order. Have them check for any events logs for ciritials, warnings or errors seen in the modems logs. Power levels should be with in the Mfr power specs. Check with Hitron about these items.
I'd factory reset the RAXE router and set up from scratch using a wired PC and web browser.
https://kb.netgear.com/9665/How-do-I-perform-a-factory-reset-on-my-NETGEAR-router
Or use the ERASE button on the routers web page to factory reset the router:
https://kb.netgear.com/24233/How-do-I-erase-the-configuration-settings-on-my-Nighthawk-routerhttps://kb.netgear.com/22697/How-do-I-install-my-NETGEAR-router-using-the-router-web-interface
Recommend setting the default DHCP IP address pool range to the following after applying and a factory reset: 192.168.#.100 to 192.168.#.200.After you complete the setup routine, do not enable any Armor Or SPC or Traffic Meter for now.
You might set a custom DNS to CloudFare or Quad9 as well under Advanced Tab/Setup/Internet.
Check the router for IPv6 and disable this here for now if its enabled. Should be under Advanced Tab/Advanced Settings/IPv6.
Kitsap
Apr 05, 2024Master
When you make changes to services like Armor, Parental Control, DNS, IPv6, and etc., it is good practice to reboot your router after you have saved the changes.