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I have connection, but can't access certain services from multiple devices
My firmware is: V1.0.7.62_1 This is with my AXE7800 WiFi Router (RAXE300). I have a strange problem. I have internet access, my speeds are great. I can browse the web, send files, download files,...
Something I suggest, Have the ISP take a look at the ISP signal and services up to there modem. Make sure that is all in good working order. Have them check for any events logs for ciritials, warnings or errors seen in the modems logs. Power levels should be with in the Mfr power specs. Check with Hitron about these items.
I'd factory reset the RAXE router and set up from scratch using a wired PC and web browser.
https://kb.netgear.com/9665/How-do-I-perform-a-factory-reset-on-my-NETGEAR-router
Or use the ERASE button on the routers web page to factory reset the router:
https://kb.netgear.com/24233/How-do-I-erase-the-configuration-settings-on-my-Nighthawk-routerhttps://kb.netgear.com/22697/How-do-I-install-my-NETGEAR-router-using-the-router-web-interface
Recommend setting the default DHCP IP address pool range to the following after applying and a factory reset: 192.168.#.100 to 192.168.#.200.After you complete the setup routine, do not enable any Armor Or SPC or Traffic Meter for now.
You might set a custom DNS to CloudFare or Quad9 as well under Advanced Tab/Setup/Internet.
Check the router for IPv6 and disable this here for now if its enabled. Should be under Advanced Tab/Advanced Settings/IPv6.
Is IPv6 enabled?
What modem/gateway are you connected to?
Try a different DNS Server. Here's a few. Also remember to change the ipv6 dns server if ipv6 is enabled.
CloudFlare
IPv4: 1.1.1.1 and 1.0.0.1
IPv6: 2606:4700:4700:0:0:0:0:1111 and 2606:4700:4700:0:0:0:0:1001
GoogleDNS
IPv4: 8.8.8.8 and 8.8.4.4
IPv6: 2001:4860:4860:0:0:0:0:8888 and 2001:4860:4860:0:0:0:0:8844
IPv6 is not enabled.
(should I enable it?)
I updated my DNS to Google's, then restarted my router (and also restarted my modem first, for good measure).
No improvement yet.
I should also add, I have another Netgear router (RAX120) connected to this one, in AP Mode, to give me WiFi in my detached guest house. But right now for testing, I've left it off, so I'm currently only working with my RAXE300
mrcovalt wrote:IPv6 is not enabled.
(should I enable it?)I updated my DNS to Google's, then restarted my router (and also restarted my modem first, for good measure).
No improvement yet.I should also add, I have another Netgear router (RAX120) connected to this one, in AP Mode, to give me WiFi in my detached guest house. But right now for testing, I've left it off, so I'm currently only working with my RAXE300
Yes, enable IPv6.
If you are using the Google DNS for IPv4, then it would be good but not mandatory to also use the Google DNS for IPv6.
Attached are some other addresses for public domain name servers.
Okay, first time trying to enable IPv6.
I've got options:
Auto Detect6to4 Tunnel
Pass Through
Fixed
DHCP
PPPoE
Auto Config
6rd
If I choose Auto Detect, I have under LAN Setup the option to either:
Use DHCP ServerAuto Config
Use This Interface ID
And also
IPv6 Filtering
Secured
Open
?
mrcovalt wrote:Okay, first time trying to enable IPv6.
I've got options:
Auto Detect6to4 Tunnel
Pass Through
Fixed
DHCP
PPPoE
Auto Config
6rd
If I choose Auto Detect, I have under LAN Setup the option to either:
Use DHCP ServerAuto Config
Use This Interface ID
And also
IPv6 Filtering
Secured
Open
?
For internet connection type, choose DHCP.
For IPv6 filtering, choose Secured.
What part of the world are you running this router?
Who is your ISP?
