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Forum Discussion

ClaytonJ2's avatar
ClaytonJ2
Aspirant
Jun 29, 2021
Solved

Installed Windows 11, Netgear armor wouldn't activate license. Went back to Bitdefender Total fr now

This is the only app that had issue. Uninstalled, reinstalled. Tried to activate multiple times. Verified my subscription is active and has allowance for licensing the device. Running Win 11 from Dev...
  • svetaketu's avatar
    svetaketu
    Jun 30, 2021

    Hi ClaytonJ2,

    Sorry but I just could not picture the issue in my head. Would you happen to have screenshots of the issue that you can share?

    Please remember to blackout your activation code on the screenshot.

    Thanks.

svetaketu's avatar
svetaketu
Luminary
Jun 29, 2021

Hi ClaytonJ2,

 

I'm just curious. Are you having problems in signing in with your Armor account to the Bitdefender Total Security on your Windows 11 pc?

Because if so, can you try to click on the profile button (person icon) then select switch account. You should then be asked to login using your NETGEAR email. Upon successful login, the expiry date on the app will be updated.

 

If that doesn't work, you can try this KB: https://www.bitdefender.com/consumer/support/answer/17225/ 

 

Hope this helps.