NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

ChristineT's avatar
ChristineT
NETGEAR Employee Retired
Sep 29, 2020

ISSUE: Armor.NETGEAR.com Portal Intermittent Login Issues

Hello NETGEAR Armor Community,

 

We are aware that some customers are experiencing intermittent issues logging into the armor.netgear.com portal and may receive an error. This could potentially be seen in the Orbi and Nighthawk Apps. 

 

Please rest assured that this issue does not impact your service or subscription and no action is required.

 

We are actively investigating this issue and we will provide an update as soon as one becomes available. You can also visit https://status.netgear.com/ for updates.

 

Thank you for your patience,

Christine

1 Reply

  • ChristineT's avatar
    ChristineT
    NETGEAR Employee Retired
    Sep 30, 2020

    Update as of 9/29/20 at 6:30PM PST

     

    Hello Armor Community,

     

    We have identified the issues and taken measures to resolve it. Please let us know if you continue to experience any issues with accessing armor.Netgear.com or the Nighthawk or Orbi App.

     

    We apologize for any inconvenience this may have caused.

     

    Thank you,

    ChristineT