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Forum Discussion
Losing internet on iPhones with Armor App installed
Hello, I recently purchased the 1 year subscription for Netgear Armor and almost daily whether we are connected to Wifi in our home or Away on LTE we both loose all internet access on our iPhones ...
Hi Hughixman,
I have this same issue on my iPhone6s and iPhone11 and iPad.
This is caused by the Web Protection filter feature of the Bitdefender Mobile Security for iOS App.
I'm stil waiting for Bitdefender L2 support to contact me to resolve this. This issue is not about Armor.
I'll update this thread once I get a resolution.
Hi Hughixman,
BD Support had me change the DNS settings on my devices, but it didn't fix it on my end.
You might want to try it out: https://developers.google.com/speed/public-dns/docs/using#ios
I'll post regular updates about this.
Hi Svetaketu. Thank you for the information on the DNS. Ill keep this in mind and am putting in a support request as well.
Hi all,
I am having the same issue i.e. internet on iphone X and Iphone 11 dropping frequently when armor is installed. De-installed it on both devices and both are functioning correctly immediately. Did you guys hear back from BD?
Thanks