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Forum Discussion
Losing internet on iPhones with Armor App installed
Hello, I recently purchased the 1 year subscription for Netgear Armor and almost daily whether we are connected to Wifi in our home or Away on LTE we both loose all internet access on our iPhones ...
Hi Hughixman,
BD Support had me change the DNS settings on my devices, but it didn't fix it on my end.
You might want to try it out: https://developers.google.com/speed/public-dns/docs/using#ios
I'll post regular updates about this.
Hi Svetaketu. Thank you for the information on the DNS. Ill keep this in mind and am putting in a support request as well.
Hi all,
I am having the same issue i.e. internet on iphone X and Iphone 11 dropping frequently when armor is installed. De-installed it on both devices and both are functioning correctly immediately. Did you guys hear back from BD?
Thanks
I still need to log a support file with them as have just been too busy the last few days. Ill likely create one later this week. At least not having the app installed is a temp workaround to allow internet access.
- Their latest response was to delete the VPN and Web Protection profiles.Tap on Settings -> General -> VPN and here you can find both VPN and Web Protection Profiles.This didn't work for me too though. :( Still waiting for the next step.