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Forum Discussion

trvlncwl's avatar
trvlncwl
Tutor
Feb 25, 2022
Solved

MR60 no longer runs scans

Armor shows last scan done 12-01-2022. Attempts to scan manually all fail.
  • plemans's avatar
    plemans
    Feb 27, 2022

    glad it worked!

    If you mark it solved,it might help others as well as keeping others from trying to still fix it :)

plemans's avatar
plemans
Guru - Experienced User
Feb 26, 2022

What firmware version are you on? 

Have you tried a reboot? 

Or factory reset? 

trvlncwl's avatar
trvlncwl
Tutor
Feb 26, 2022

Firmware version is 1.1.6.122. I have tried reboot a few times and have not tried factory reset. 

  • plemans's avatar
    plemans
    Guru - Experienced User
    Feb 26, 2022

    I would try the factory reset. Looks like that firmware was released at the start of december. that'd coincide with your last scan. Sometimes firmware updates cause enough changes a factory reset helps. 

    • trvlncwl's avatar
      trvlncwl
      Tutor
      Feb 26, 2022

      Thanks, I'll give that a try.

      • plemans's avatar
        plemans
        Guru - Experienced User
        Feb 27, 2022

        Hope it works for you!