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Forum Discussion
Multiple Issues with Armor/Bitdefender
I have had nothing but problems with this Armor/Bitdefender software since I installed it. Some of the things I have sort of fixed, but some of the most annoying are: 1. When I try to set my bir...
Hello Biyahero,
I'd like to look into this further for you. May you confirm your email address and router serial number.
Christian
@Christian_R wrote:
Hello Biyahero,
I'd like to look into this further for you. May you confirm your email address and router serial number.
Christian
Hi Christian,
Thank you so much for being willing to investigate this issue further!
As an (unrelated to functioning issue) side issue which you possibly might know the answer to ... I purchased the "ProSupport for Home - Extended Warranty and Support" to supplement my "Armor Security - 1 year - Available till 2022-02-27" The "ProSupport for Home - Extended Warranty and Support" shows Available till 2023-02-27 If I had waited until the 90 days of free support was ready to expire, would I have had an later expiration date for the "ProSupport for Home - Extended Warranty and Support"? Thank you so much for your help!! Dave
Hi Dave,
Thank you for the information. Someone from Bitdefender should be reaching out to you shortly. In regards to your ProSupport contract, I believe the contract starts on the day of the purchase. However, our Customer Care Team should be able to tell you more. They can be reached at customer.service@netgear.com.
Regards,
Christian