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Forum Discussion
My Devices - Outside BOX network
Hello, I have an Orbi 960 series router running the latest firmware version "7.2.6.31". I'm having an issue with my Samsung Galaxy Z Fold 6 showing under a tab called "My Devices - Outside BO...
Hello,
I received an update from Bitdefender Support on November 7th stating that the issue should now be fixed. However, the issue still persists for me, so the support ticket is still ongoing. I will let you know when I have any further updates.
Regards,
Liam
I also have this problem, just got a support ticket open now, but was just wondering if anyone else managed to get this fixed and what the resolution was?
Hello,
Just to update you, I have now resolved this issue. The support ticket with Netgear had to be escalated to the team that deals with the contracts for Netgear's subscription services.
Regards,
Liam