NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Netgear Armor access lost after latest firmware update.
I can no long access Armor after the latest firmware update. I paid for the 1 year after the 90 freebie trial. I was always able to get in before the update. Any help would be appreciated.
Than...
"Its not really acceptable for a security solution to fail on a firmware upgrade and have Netgear not take any action or show any concern about it"
My Armour subcription failed on the firmware upgrade. Bitdefender installed through Netgear Armor on all my computers are now disabled/expired even though my account is active. I agree it is unacceptable. I am losing faith in Netgear.
When you do a reinstall you have to make sure that you use the email address that you signed up with if you use a different email address it will not activate the armor account
I don't think it's really very helpful to keep repeating the obvious here. I for one certainly used the same account and others here did too. There is clearly an issue that goes beyond just user input.
- I used the same email when I set it up originally and it didn't work until I did a factory default. It's a pain and obviously Netgear have overlooked the Armor feature or they don't care. I bought this product for the Armor and Disney Circle functions