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Forum Discussion
Netgear Armor activate after free trial
How to activate the payed Armor subscription on my router after trial time? Up to know my Router says Armor not activated. The app is trying to activate trial version. But I activated the trial vers...
Thank you very much.
First link I tried. Problem is that the nighthawk app shows Armory Security status not activated. As soon as I press on the Armory Icon within the app it starts trying to activate Test period. I tried it several times but there is just showing up activation failed and I just have the possibility to OK this message. Everything starts now from beginning. I've done that several times with no luck.
Second Link
As soon as I logged in to armor.netgear.com I can see my router under my routers. My Rax200 does even have a green dot, I assume that it should be ok. Within Menu MySubscriptions I can see my subscription as active, green marked. As I go in the subscription there is mentioned Router Security Active, Devices: 0.
As mentioned on front end log in to the router, and nighthawk app, Armory is not activated.
I tried it, uninstalling and reinstalling nighthawk app on mobile phone. Without success. I'm not able to activate Armory.
Firmware on Router: V1.0.3.106
did you try contacting netgear support for the armor portion of it?
NETGEAR Armor | Product | Support | NETGEAR
Also, maybe Christian_R can help
Ok I will try that.
Contacted Support without Success. Now I contacted Bitdefender Support... keep you updated.
Hello garch1 ,
Just to make sure we've exhausted all efforts on this side, I'll take a look at your case to see if something can be done on our side. Please do keep us posted and I'll reach back out with what I find.
Warm Regards,
Christine
