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Forum Discussion
garch1
Apr 19, 2021Guide
Netgear Armor activate after free trial
How to activate the payed Armor subscription on my router after trial time? Up to know my Router says Armor not activated. The app is trying to activate trial version. But I activated the trial vers...
plemans
Apr 19, 2021Guru - Experienced User
did you try contacting netgear support for the armor portion of it?
NETGEAR Armor | Product | Support | NETGEAR
Also, maybe Christian_R can help
garch1
Apr 19, 2021Guide
Ok I will try that.
Contacted Support without Success. Now I contacted Bitdefender Support... keep you updated.
- ChristineTApr 19, 2021NETGEAR Employee Retired
Hello garch1 ,
Just to make sure we've exhausted all efforts on this side, I'll take a look at your case to see if something can be done on our side. Please do keep us posted and I'll reach back out with what I find.
Warm Regards,
Christine
- garch1Apr 27, 2021Guide
After sending several print screens, finally I got the answer from Bitdefender Support to do a restart my router and trying to activate Armor. My first thought too, I've already done it like ten times or so... but surprisingly it worked as it should the first time. Should I now ask why? Actually not but I asked anyway. The answer was: We made some changes from our end.
Fair enough, now it is working.
- garch1Apr 27, 2021Guide
Hi ChristineT
Thank you very much. It could also be that you have solved this problem. :smileywink: