NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
NETGEAR Armor activating problem.
Hi, I am traing to sign in to the Neatgear Armor but I this massage poping up: The NETGEAR Armor security activation process failed due to some reason. Please contact Technical Support for m...
Thanks for spending your time with Bitdefender's forum asking for assistance. I did receive an email from them 2 days ago apologizing for taking so long to get back with me and saw your log with them. By then I had figured out my own solution to get security installed on the netgear product, so their message back to me was simply stating that they saw my trial period was activated and wanted to know if I still had any issues. Please see my response on this forum as to my solution to what appears to me to have been Netgear problem.
I think I left out the most important step in yesterday's posting - I chose NEW SETUP from the Orbi/Android APP. When I did this, I saw the app installing the security software and I was able to activate. Do you have to reset the router to factory settings? I don't know.