Forum Discussion

Follower

Nov 30, 2020

Netgear Armor activation fails on Nighthawk R7000

Hi community! I'm having issues activating Netgear Armor on my Nighthawk R7000. R7000 web UI: "The NETGEAR Armor security activation process failed due to some reason. Please contact Technica...

Christian_R

NETGEAR Employee Retired

Dec 03, 2020

Hello DeMaat,

Welcome to the community! May you take a moment to power cycle your router and reinstall the Nighthawk app. Please check to see if your router is due for a firmware update. If your issue persists, may you send me a private message with your email address and serial number.

Thanks,

Christian

CanadianGuy

Guide

Dec 09, 2020

Hi,

I didn't think the R7000 supported Netgear Armor; that's why I upgraded to an R7000P, and upcycled my R7000 as an access point. Is it possible the failure is related to this?

Re: Christian's advice on the firmware update: I just did both of mine (R7000 to 1.0.11.110 and R7000P to 1.3.2.126) and the R7000 has no armor fixes (presumably b/c unsupported), while the R7000P update has a number of Armor fixes.

Hope that helps,

Chris