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Forum Discussion
dtay
Sep 04, 2022Luminary
Netgear Armor (Bitdefender) installed on mobile devices not being recognized (or detected)
Orbi RBK853 mesh with V4.6.9.11_2.3.5 firmware Netgear Bitdefender installed and operational Recently gave my son a hand me down phone (Pixel 5, Android 13) and I installed Armor on his phone vi...
-SlowJoe-
Sep 11, 2022Apprentice
Looks pretty similar to my issue (link below), although I only have iPhones/iPads so can’t speak to the android. Support supposedly working on it although I haven’t heard from them in a bit. Maybe you pinging netgear support will add to the case.
https://community.netgear.com/t5/NETGEAR-Armor/Netgear-Armor-Not-Recognizing-Bitdefender-for-Armor-on-Mobile/td-p/2244984
https://community.netgear.com/t5/NETGEAR-Armor/Netgear-Armor-Not-Recognizing-Bitdefender-for-Armor-on-Mobile/td-p/2244984