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m911762w's avatar
m911762w
Aspirant
Oct 03, 2023
Solved

Netgear ARMOR disabled [R8000 — Nighthawk X6 AC3200]

R8000 — Nighthawk X6 AC3200 V1.0.4.84_10.1.84   Hello, I wanted to check the device security (mobile phone) on Nighthawk App. When I choosed the device from the list and tap Device Security i fou...
  • FURRYe38's avatar
    FURRYe38
    Oct 04, 2023

    👍

m911762w's avatar
m911762w
Aspirant
Oct 04, 2023
Any 😞
FURRYe38's avatar
FURRYe38
Guru - Experienced User
Oct 04, 2023

What mobile platform are you using? Android or Apple?

What version of the Nighthawk app are you using? 

Generally Armor can only be enabled and access thru the NH app. Theres no Armor controls on the routers WEB GUI page. 

  • m911762w's avatar
    m911762w
    Aspirant
    Oct 04, 2023
    Android
    App version 2.30.1.3220

    When I tapp the Armor icon in the NH app there is a pop up "Unknown error".
    When I go to Device Manager, find my device, tapp on it and then tap on Device Security there is another pop up "Please enable Armor on your router" - please find the screen shot from the app attached.