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Forum Discussion

Guide

Jun 20, 2022

Netgear armor does not run vulnerability scans for my network on orbi RBR50

I have bought netgear Armor on my RBR50 because of the weekly vulnerability scan of my network. it turns out it only scanned the first time it was installed, and never after (more than 6 months ago ...

NETGEAR Moderator

Jun 20, 2022

Hello MartijnOrbi,

Welcome to the NETGEAR Community!!!

The Armor vulnerability scans occur automatically once a week.

Please ensure that your Armor app is up-to-date then follow the instructions embedded in the link below:

https://kb.netgear.com/000060900/How-do-I-turn-NETGEAR-Armor-on-or-off-using-the-Nighthawk-or-Orbi-app

Best,

Kevin

Community Team

MartijnOrbi
Guide
Jun 21, 2022
Hi Kevin,
Thanks for your response, these are indeed the steps that I followed, but the vulnerability scans never take place anymore.
Any other ideas?
- KevinLiT
  NETGEAR Moderator
  Jun 21, 2022
  Hello MartijnOrbi,
  
  Please check your PM.
  
  Best,
  
  Kevin
  
  Community Team
  - NetBuddy
    Star
    Jun 30, 2022
    Kevin,
    
    I Also Have An RBR50 and RBS50 And Have Upgraded Them To 2.7.4.24.
    
    I Have An ARMOR subscription in Force Until 2/2023 and The Orbi App Is Telling Me That It hasn't Run A Scan In A Year. I Read The Article You Referenced And FLipped armor Off And Then ON. It Didn't Help.
    
    The App Says Scanning Failed Please Start It Again In 24 hours. My Scan Hasn't Run Successfully Since July 3, 2021.
    
    How Can I Fix This?
    
    Thanks!
    David