NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

Hutch33211's avatar
Hutch33211
Follower
Nov 26, 2019

Netgear Armor failed to subscribe

Netgear armor failed to subscribe I have been trying to activate the Netgear armor trial on my Orbi but keep getting the error failed to subscribe. I can’t seem to find who to contact on this. It is ...
Christian_R's avatar
Christian_R
NETGEAR Employee Retired
Feb 14, 2020

Hi dsandles0204, 

 

Happy to hear that you'd like to subscribe! I'd like to help ensure you're subscription is up and running. May you tell me if you're trying to subscribe via Orbi app or web? 

 

Thanks,

Christian 

dsandles0204's avatar
dsandles0204
Tutor
Feb 14, 2020
I am trying to do this via the Orbi app.