Forum Discussion

Follower

Nov 26, 2019

Netgear Armor failed to subscribe

Netgear armor failed to subscribe I have been trying to activate the Netgear armor trial on my Orbi but keep getting the error failed to subscribe. I can’t seem to find who to contact on this. It is ...

uksniggity

Initiate

Apr 26, 2020

I also receive a "Failed to Subscribe" message when attempting to start my 7 day trial. Help!

Christian_R

NETGEAR Employee Retired

Apr 29, 2020

Hi uksniggity,

May you try enabling/disabling remote management through the app. I've included a KB article on how to. Please let me know the outcome.

https://kb.netgear.com/000061809/I-get-an-error-when-I-try-to-activate-NETGEAR-Armor-what-do-I-do

Christian