Forum Discussion

Follower

Nov 26, 2019

Netgear Armor failed to subscribe

Netgear armor failed to subscribe I have been trying to activate the Netgear armor trial on my Orbi but keep getting the error failed to subscribe. I can’t seem to find who to contact on this. It is ...

uksniggity

Initiate

Apr 29, 2020

Hello,

I tried switching remote management on and off and am still getting the same error message, "Failed to Subscribe". It appears the fix described in the support article you referenced was for a different error message, "Device Offline" which is not the message I am receiving.

Scott

Christian_R

NETGEAR Employee Retired

Apr 30, 2020

Hi Scott,

Thanks for getting back. I'd like for our support team to reach out to you for further assistance. If you wish to be contacted, please send me a private message with your contact info and serial number.

Thanks,

Christian