NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

Hutch33211's avatar
Hutch33211
Follower
Nov 26, 2019

Netgear Armor failed to subscribe

Netgear armor failed to subscribe I have been trying to activate the Netgear armor trial on my Orbi but keep getting the error failed to subscribe. I can’t seem to find who to contact on this. It is ...
Djmc137's avatar
Djmc137
Aspirant
Mar 31, 2021

Hello, 


I recently purchased a used router and have installed all my apps + purchased the Netgear Armor subscription. I'm having issues apply my subscription onto my router.. every time I go to activate it I receive a "failure to subscribe" msg. Can some please help!?!?

  • Meran's avatar
    Meran
    Aspirant
    Mar 31, 2021

    Opening the ticket did not hep me. 
    I paid from paypal so I opened a dispute  with paypal. Paypal escalated it and within 24 hours of dispute it got resolved for me. 

    This product is of not much use anyway so I am thinking to move to Avast free antivirus on the PC instead.