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Forum Discussion

Dustin_V's avatar
Dustin_V
NETGEAR Employee Retired
Apr 18, 2019

NETGEAR Armor Frequently Asked Questions

With cyber threats becoming more and more prevalent, it’s important to know that there are options to help keep you, your family, and your data safe. NETGEAR Armor is designed to help keep you sa...
Christian_R's avatar
Christian_R
NETGEAR Employee Retired
Mar 11, 2020

Hello riodwardlx, 

 

May you send me a private message with your email address and serial number and confirm if you purchase your Armor subscription using the app or web portal. 


Thanks,

Christian 

CAR1954's avatar
CAR1954
Aspirant
May 13, 2020

I have the same issue.  Paid for the Armor subscription, got the email and it works online, but when you go to the router with the ORBI interface, it says expired and continues to take me to buy it again.

  • Christian_R's avatar
    Christian_R
    NETGEAR Employee Retired
    May 15, 2020

    Hi CAR1954, 

     

    May you let us know how you purchased the Armor subscription (ex. Orbi app, website, etc.)?

     

    Christian