Netgear Armor not activating for 2 weeks now, it says code: ARM-PYMT-EXP

I subscribed to Netgear Armor on 9-26-21, and waited patiently for both my R7000 and the Android app to indicate that Armor had been activated. After a few days and more than a little frustrated Armor still didn't show that it had been activated.

I contacted Netgear (not Bitdefender) support through chat, and they had me do these steps:
- Provide the serial number of the router; they confirmed my purchase.
- Send them a copy of the Netgear purchase confirmation email through chat upload; seemed redundant, but I did.
- Provide the router firmware version; the latest (at this time) - V1.0.11.128_10.2.112

The agent had me uninstall & reinstall the Nighthawk app; no change.

The agent then had me backup my router settings and do a factory reset; seemd pretty extreme but it ended up solving the problem. After that, the app and the router now both display "activated".

I know you've done one or more factory resets. And I have an Android where you have an iPhone.  Your error code looks like ARM(or)-P(a)YM(en)T-EXP(ired). My original problem seemed to be a disconnect with my payment through Paypal and then Netgear being able to update the app and router. Although I didn't get an explicit error on the Android app like your iPhone without any add'l info it seems there's a communication issue with the Netgear Armor service updating the apps and router.

Maybe there's a clue here that will help you or someone else. Wondering if anyone has been successful geting Armor to activate without going through these gyrations.