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Forum Discussion
-SlowJoe-
Jul 31, 2022Apprentice
Netgear Armor Not Recognizing Bitdefender for Armor on Mobile Devices
Netgear Armor has been really solid for me the last 6-7 months since purchasing my RAXE500. Before I get into the issue, my modem (CM2000), and router (RAXE500) firmware are fully up-to-date. My iOS ...
FURRYe38
Aug 01, 2022Guru - Experienced User
-SlowJoe-
Aug 01, 2022Apprentice
Thanks Furry. Unfortunately I took a stab at that link before posting and had no luck. Thought it may be a wide-spread issue so figured I’d give this forum a shot.
- FURRYe38Aug 02, 2022Guru - Experienced User
Something to contact NG support about and see.
- -SlowJoe-Aug 07, 2022Apprentice
Update for anyone experiencing the above issue:
Contacted Netgear support and they've clarified it's a bug in the Nighthawk iOS App. Said it'd be corrected in a future update.
- JeffgearAug 10, 2022VirtuosoExactly the same issue for on the RBR50 on v2.7.4.24.
Hopefully this is the very same bug and will be fixed in a new update on the RBR50 so I won’t go to the trouble of trying a factory reset and reconfiguring from scratch as is often suggested as an option of last resort that doesn’t always work.