NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Netgear Armor Not Recognizing Bitdefender for Armor on Mobile Devices
Netgear Armor has been really solid for me the last 6-7 months since purchasing my RAXE500. Before I get into the issue, my modem (CM2000), and router (RAXE500) firmware are fully up-to-date. My iOS ...
Thanks Furry. Unfortunately I took a stab at that link before posting and had no luck. Thought it may be a wide-spread issue so figured I’d give this forum a shot.
Something to contact NG support about and see.
Update for anyone experiencing the above issue:
Contacted Netgear support and they've clarified it's a bug in the Nighthawk iOS App. Said it'd be corrected in a future update.
- Exactly the same issue for on the RBR50 on v2.7.4.24.
Hopefully this is the very same bug and will be fixed in a new update on the RBR50 so I won’t go to the trouble of trying a factory reset and reconfiguring from scratch as is often suggested as an option of last resort that doesn’t always work.- Good to know I wasn’t the only one. Have to believe it’s something basic in the application layer so hopefully a quick fix soon.
The same thing is happening with the Orbi app. I bought Armor for my Orbi and loaded bitdefender on my Iphone but the dumb app shows my iphone in the not installed list. I'm brand new. Has this always been an issue. Dumb!
- Just started for me within the last few weeks. Seamless/easy before that.
I have the same issue as well as constant drops in the network.
Running latest version on modem (CM1200) and router (RAXE500) with Windows 10 64 bit and ipads/iphones running 15.6.1 with Xfinity 1.2gbps internet plan. Had been working fine and just started dropping, rebooting daily.
