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Forum Discussion
Netgear Armor Not Recognizing Bitdefender for Armor on Mobile Devices
Netgear Armor has been really solid for me the last 6-7 months since purchasing my RAXE500. Before I get into the issue, my modem (CM2000), and router (RAXE500) firmware are fully up-to-date. My iOS ...
Yes, I get the same problem on my Orbi RBR850. Tried everything, but it won’t recognise it is already installed on my mobile. FYI, I have installed Bitdefender on my wife’s Mac and the Orbi app does show this as a protected device.
All my iOS devices are now not being recognised by Armor as being installed on the app yet they are running Bitdefender fine. My security score is fluctuating in the 60s as a result of apparently having so many unprotected devices. Plus a few smart home devices it thinks are eligible and unprotected that cannot have the Bitdefender installed.
We need a fix for the iOS issue and a feature to whitelist or exclude non eligible devices otherwise the security score is pointless and misleading.
We need a fix for the iOS issue and a feature to whitelist or exclude non eligible devices otherwise the security score is pointless and misleading.