Netgear Armor Not Recognizing Bitdefender for Armor on Mobile Devices

I had another follow up call from NG Support. After recalling the full history for about an hour and sending through more screen shots from the Orbi app and iOS Bitdefender, and being put on hold as the agent conveyed my updates back to someone else, I was told the issue will be resolved in the next Orbi app update, and my case would now be closed.

Given I’ve been through a few Orbi app, Bitdefender app and iOS updates over the last year (and with hindsight did the unnecessary nuke option of factory resetting my router) during which time this issue has been apparent, I’m not entirely convinced it will be resolved in an impending Orbi app update, but I’ll reserve a degree of optimism that the person working behind the scenes is enlightened about the root cause and the app development fixes that are forthcoming.