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Forum Discussion
Netgear Armor Not Recognizing Bitdefender for Armor on Mobile Devices
Netgear Armor has been really solid for me the last 6-7 months since purchasing my RAXE500. Before I get into the issue, my modem (CM2000), and router (RAXE500) firmware are fully up-to-date. My iOS ...
Update for anyone experiencing the above issue:
Contacted Netgear support and they've clarified it's a bug in the Nighthawk iOS App. Said it'd be corrected in a future update.
Well, it’s been a year, today it’s 8/21/2023 and apparently the problem is still there.
my Netgear Armor doesn’t see any of my 4 devices ….says I have 0 installed.
Yep. Still broken. At least they are offering Armor for half price since it is half way working. 🙂
- Both my PC’s show being installed but not my Mobile IOS devices . 2 iPads and 2 IPhones.
And I don’t want to pay for anymore Apps when this should be fixed, shouldn’t have to pay more. Thanks for the reply, at least I know I’m not the only one with this issue.Hi Everyone,
Hoping to see some progress into this ongoing issue. I'm a new Orbi RBE973 customer and my first problem I run into is this one! I was puzzled about the very low security score of 69 after I had installed and connected everything. Thanks to all of you, I have been catching up on this saga of the software not recognizing installed instances of Bitdefender on my hardware-thus the low score.