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Forum Discussion
Netgear Armor Not Recognizing Bitdefender for Armor on Mobile Devices
Netgear Armor has been really solid for me the last 6-7 months since purchasing my RAXE500. Before I get into the issue, my modem (CM2000), and router (RAXE500) firmware are fully up-to-date. My iOS ...
Yep. Still broken. At least they are offering Armor for half price since it is half way working. 🙂
Both my PC’s show being installed but not my Mobile IOS devices . 2 iPads and 2 IPhones.
And I don’t want to pay for anymore Apps when this should be fixed, shouldn’t have to pay more. Thanks for the reply, at least I know I’m not the only one with this issue.
And I don’t want to pay for anymore Apps when this should be fixed, shouldn’t have to pay more. Thanks for the reply, at least I know I’m not the only one with this issue.
Hi Everyone,
Hoping to see some progress into this ongoing issue. I'm a new Orbi RBE973 customer and my first problem I run into is this one! I was puzzled about the very low security score of 69 after I had installed and connected everything. Thanks to all of you, I have been catching up on this saga of the software not recognizing installed instances of Bitdefender on my hardware-thus the low score.
Welcome! Be prepared for a long wait about Netgear nighthawk with BitDefender not recognizing iOS products. I've come to just take this problem with a grain of salt. I manually scan my iPhone every morning so it's no big deal for me. It takes a minute but it also gives me peace of mind. I scan my iPad whenever I use it. As for the low score part of the problem might actually be NetGear seeing your Notification setting is not turned on. A lot of times when my score is lower all I do is go to "security" click where it says your security score which brings you to "protection details". Then click on "view log". Then you'll have the "score log" screen. Now what I do is just back out of that screen and back out of the "protection Details". Now in "security" page your score might improve because "security notifications have been turned on". It doesn't work all the time. It's weird because I never change my notification settings. Must be nice to own an Orb system!
Thank you Briansf.
Appreciate the details you provided. I would have thought such a level of product would have these issues sorted out by now given the large community of users experiencing the same.Regards.
- It's now January 21st 2024 and this is still an issue. Safe to say it's probably not getting fixed anytime soon. Will most likely not be renewing my subscription, especially when I found out I have to pay for ANOTHER subscription just to enable parental control settings. C'mon! We bought the equipment, give us control of it. Asus does..... Honestly not impressed with the app, limitations, and disregard of fixing long term issues, like not pairing bitdefender with armor... This has been a terrible experience and such a waste of my hard earned money.
Glad I found this post I was on the Armour trial and have these issues also. I was going to subscribe but I think I will pass since it doesn't look like this issue will ever be fixed. Crazy they would ask $100 a year for something so riddled with bugs. Going to look at ASUS next time.