NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

Spirit's avatar
Spirit
Tutor
Apr 09, 2023

Netgear Armor on Orbi RBR50

I recently subscribed to Netgear Armor and I keep getting the following notice on my phone - dozens a day!:

"NETGEAR Armor has detected that Fire TV Cube streaming device is sending unencrypted authentication information and blocked that page".

The same message also arrives with 2 other of my smart home products:

Fire TV Stick 4K

Wemo Mini

I followed advice from Kim Komando's website that addressed this situation and did the following for the Fire TV products:

1. I deleted saved Wi-Fi Passwrods on the Amazon site

2. In the settings of both devices I

    a: Toggled off the Device Usage Data and Collect App Usage Data

    b. Turned off Data Monitoring

    c: Turned off Collect App and Over-the-Air Usage Data

    d: reset Your Advertising ID

    e: turned off Internet Based Ads

Unfortunately the same message above keeps appearing.

I haven't done anything with the Wemo Mini.

Any idea how I can solve this annoying issue?

1 Reply

  • michaelkenward's avatar
    michaelkenward
    Guru - Experienced User
    Apr 10, 2023

    While many questions about routers are generic and could be answered anywhere, some things need specialist knowledge.

     

    In this case, you are talking about one of the Netgear services supported on many different devices

    You might get more help, and find earlier questions and answers specific to your device, in the appropriate section for your hardware. That's probably here:

     

    NETGEAR Armor - NETGEAR Communities

     

    You might like to search there for messages related to your problem.